NetSuite and Salesforce
Frequently Asked Questions

We answer frequently asked questions about integrating NetSuite and Salesforce

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Frequently Asked Questions about
NetSuite and Salesforce Integration

Does NetSuite integrate with Salesforce?

Yes, as a matter of fact you can integrate using various tools and some are out of the box and are limited in nature, some of them can be customized to match your workflows. You can integrate Accounts, Contacts, Opportunities from Salesforce to NetSuite. You can also post the financial data from NetSuite to Salesforce.

How do I integrate Shopify with NetSuite

Yes.

Does NetSuite have open API?

Yes. If a customer purchases on Shopify, Pandaflow will look up that customer’s info in Booker (first name, email). If they don’t yet exist a new profile is created.

What is the advantage of integrating Shopify and NetSuite?

No. Pandaflow will manage all setup and support. Chat and email support are available on Pandaflow’s site (which customers can reach through the Partner Store).

Which data can you integrate between Shopify and NetSuite?

The transaction runs on Shopify’s processor which means the payment will go through Shopify Payment Processor

How to determine the best approach to integrate Shopify and NetSuite?

Per Shopify’s website: Shopify will permit US merchants to sell topical and consumable hemp and/or hemp-derived CBD products, provided that they are operating in a state where the sale of their product is explicitly permitted and they comply with all applicable laws and regulations, including those in the jurisdiction of their customers.

What are the best apps to integrate Shopify and NetSuite?

No: new customers should set up (or upload) their products to Booker first. This is the first step to getting the integration connected and syncing with Shopify.

How much does the Shopify NetSuite integration cost?

No: The business will link from their Booker Online Booking page out to their Shopify store using the external eCommerce site link, but all product purchases will still sync with Booker.

Does Pandaflow support multi-location (brand) accounts?

Pandaflow can connect to multiple locations in the same brand (using a single Pandaflow subscription). But customers can’t currently connect Pandaflow to their brand ID. If a brand is set up with one Booker location account dedicated to online product sales, they are a good fit for the integration. If they want to connect multiple locations and multiple Shopify accounts, they should contact Pandaflow for a consultation.

What kind of support is available?

Support is available via email support@pandaflow.io Or chat: https://www.pandaflow.io/ (Available 9-6 EST, with email reply outside of business hours)

How much does Pandaflow cost?

The tiers are primarily separated by the number of “operations” used by the integration. “Operations” are calls that the integration makes to Booker’s API (application programming interface). Essentially, any time Pandaflow needs to talk to Booker, that’s one operation. A product sale could include multiple operations (“Create Order,” “Lookup Customer,” “Lookup Product,” “Add Discount,” etc.), with an average of fewer than 10 operations per order.

How does Pandaflow help in NetSuite and Shopify Integration?

Yes: All new customers receive a 7-day free trial.

What is the difference between Celigo and FarApp?

Support is available via email support@pandaflow.io Or chat: https://www.pandaflow.io/ (Available 9-6 EST, with email reply outside of business hours)

Can NetSuite handle multiple payment methods from Shopify?

Businesses with large online product stores (1000+ products) will sell more products and most likely want to sync their inventory multiple times daily, using more operations. Businesses with smaller stores (and therefore, smaller sales volume) probably only need to sync once a day. The customer can select their own syncing preferences in their Pandaflow account.

Can you integrate multiple Shopify sites with NetSuite?

Yes, If the their subscription usage, you will pay for Pro ($79/mo.) just for that month. Pandaflow will reach out to notify them that their usage is high and confirm the higher price point for that month. But when usage returns to normal, they’ll go back to Starter ($49/mo.)

What are “connectors” listed in the price tiers?

In addition to Pandaflow’s Shopify integration for Booker, the company has a variety of other “connectors” for systems like Quickbooks and Google Sheets. Customers can add these, but they’re not related to the Shopify integration.

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